Privacy Policy

 

Please read carefully:

 

This Privacy Policy describes our privacy practices, what Personal Information we collect about you, how we use it, share it and your rights regarding the Personal Information. Information is collected whenever you visit and/or make a purchase from our “Site” www.caeruleancandleco.com. In addition, when we talk about Personal Information in this Privacy Policy, we are referring to both Order Information and Device Information.

 

Personal Information that we collect:

 

Device information is automatically collected when you visit our Site, this information includes internet browser, internet service provider, IP address, cookies on your device referring/exit pages, date/time stamps, etc. We also collect information about how you interact with the Site, individual web pages and products you view.

 

These technologies are used to collect Device Information:

 

--“Cookies”, these are data files that are placed on your device. Cookies are used to provide our service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. 

 

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. For more information about cookies or to learn how to disable cookies, visit, http://allaboutcookies.org.

 

--“Log Files”, these track actions occurring on the Site, collect data that includes your IP address, Internet Service Provider, browser type, the referring/exit pages and date/time stamp.

--“Web Beacons”, “Tags” and “Pixels” are electronic files used to record information about how you browse the Site.

 

--“Order Information”, we also collect information from you when you make or attempt to make a purchase through the Site. This information includes your name, billing and shipping address, payment information (including credit card information), phone number and email address.

 

How is your Personal Information used?

 

We use the Order Information we collect to:

Fulfill any orders placed through our Site. Including order confirmation, processing your payment information, shipping arrangements, providing you with invoices and order tracking information and 

to communicate with you about your order or advertising relating to our services. 

 

We use the Device Information we collect to:

Screen for potential fraud, risk, to optimize our Site and to provide you with an optimal customer experience.

 

How we share your Personal Information:

 

We may share the Personal Information with various third parties, including certain service providers and law enforcement officials. The Personal Information may be shared solely in accordance with this policy. For example, we use Wix to power our online store.  For questions about Wix security contact privacy@wix.com. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information by visiting, http://google.com/intl/en/policies/privacy/.

 

We may share your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with any applicable laws and regulations, if we have a good faith belief that the law requires us to do so, with or without notice to you, or to otherwise protect our rights.

 

You may opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Storage of Information:

 

Personal information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

 

Your rights in relation to your Personal Information:

 

You may request to access, receive a copy of, update, delete or limit the use of your Personal Information you have stored with us. Contact us via e-mail. You can also edit/correct and/or update your Personal Information through your account.

 

You can delete your Personal Information by deleting your entire account. We will respond to your request within a reasonable timeframe. For security purposes, before fulfilling your request, we may ask you for additional information in order to verify your identity.

 

COPPA (Children Online Privacy Protection Act):

 

Our platform is intended for adults. Protecting the privacy of the young children is very important to us. We do not knowingly collect or solicit any information from anyone under the age of 13 through our platform. In the event that we learn we've inadvertently collected personal information from a child under age 13, we will delete that information immediately. If you believe we've collected personal information from a child under 13, please contact us through our contact us page.

 

Data Retention:

 

We may keep your Personal Information for our records unless and until you ask us to delete this information.

 

General Data Protection Regulations (GDPR):

 

If you are in the European Union, the GDPR applies to you and you have rights under data protection laws in relation to your personal data.

-The right to be informed, to access and to rectification.

-The right to erasure, to restrict processing, to data portability and to object.

-Right in relation to automated decision making and profiling. 

You can learn more about the GDPR here: http://www.gdpr-info.eu

 

Changes to this Privacy Policy:

 

We may update this privacy policy from time to time to reflect changes to our business practice, or for other operational, legal or regulatory reason(s).

 

Contact Us:

 

For additional information about our privacy practices, for questions or if you would like to make a complaint, please contact us by e-mail at caeruleancandles@gmail.com